Hello,
During the display of alerts within the detailed scheduling planning board, the alert profile that can be set in the detailed scheduling planning profile is used.
If no alert profile is specified in the planning board profile, the alert profile from the overall profile is used.
If you have defined an alert profile in the user settings that can be used to calculation of alerts.
Can you please check if you are getting the correct alerts in the alert monitor transaction AMON1 ?
Refer SAP consulting note
532018 - Resource alerts are not displayed in planning board
There are two options for displaying alerts in the detailed scheduling planning board.
On the one hand, you can start the Alert Monitor in the planning board. A list of alerts appears that refers to all loaded objects of the planning board.
On the other, you can display the alert situation for the objects of the planning board. The required settings are made in the planning board profile.
Best Regards,
R.Brahmankar